Maintenance service guidelines for Rongsheng Kiln Refractory Materials Co., Ltd.: Dear valued customers, we appreciate your choice of Rongsheng Kiln Refractory Materials Co., Ltd. To ensure the sustained and stable operation of your high-temperature equipment, we offer comprehensive and meticulous maintenance and follow-up services. Our maintenance services cover the following areas: 1. *Type of Repair*: Our service team specializes in the maintenance and repair of various refractory ceramic products, including reactors, crucibles, muffle covers, nozzles, and more. 2. **Repair Process**: Initially, you can describe the issue and your maintenance requirements via a direct phone call or an electronic form, and we will promptly respond and schedule an on-site service visit. Our technicians will conduct an on-site inspection, diagnose the issue, and develop a detailed maintenance plan. After repairs are completed, quality inspections will be conducted to ensure your equipment is restored to optimal operating condition. 3. **Estimated Time Requirement**: Generally, our maintenance service response time is within 24 hours, while the actual repair duration depends on the specific issue. We are dedicated to providing the quickest maintenance services to minimize your downtime. 4. **Quality Assurance for Repairs**: We consistently utilize original parts or equivalent high-quality substitutes to ensure long-lasting stability and reliability post-repair. Furthermore, we offer appropriate warranty periods corresponding to the maintenance performed, allowing you to use our services with confidence.